Last updated: 25 September 2026
Samaj Bikash Samiti (SDC Nepal) is a Nepalese non-profit organisation registered with the District Administration Office, Morang (Registration No. 3951), affiliated with the Social Welfare Council (No. 53357), and based in Biratnagar Metropolitan City–17, Morang.
This policy explains how we handle personal information collected through our website and related communications.
This is an enquiry-only website, with no online checkout or payment card collection. Depending on how you use the website and communicate with us, we may collect:
• your name, email address, phone number and message;
• details of separately agreed off-site support or donations, such as amount, purpose, transaction reference and receipt information, where you communicate these to our team;
• newsletter preferences and communication history;
• information submitted for volunteering, partnerships, events or programme enquiries;
• basic technical information such as browser type, device information, IP address, page activity and cookies;
• any information you voluntarily provide to us.
Any proposed support or payment arrangement is confirmed separately by the SDC Nepal team. Do not enter payment card details, passwords or full banking credentials in this website’s enquiry forms. Any off-site bank or payment service has its own privacy terms.
We may use information to:
• respond to enquiries and requests;
• record and acknowledge separately agreed off-site support or donations;
• administer appeals, partnerships, events and programme participation;
• send newsletters or updates when consent has been given;
• maintain security, prevent misuse and troubleshoot the website;
• keep financial, programme and regulatory records;
• meet applicable legal, audit, banking and Social Welfare Council requirements;
• improve our communications and services.
We handle information where it is needed to respond to a request, administer a donation or participation, meet a legal or organisational obligation, protect legitimate interests such as website security, or where you have given consent. You may withdraw consent to optional communications at any time.
We do not sell personal information. We may share only what is necessary with:
• website hosting, email and technical service providers, and banks or payment providers only where relevant to a separately agreed off-site arrangement;
• authorised staff, volunteers, auditors and professional advisers who need the information;
• project partners where necessary for an approved activity and with appropriate safeguards;
• government, regulatory, banking, law-enforcement or judicial authorities where required or permitted by law.
Some service providers may process information outside Nepal. Where this occurs, we take reasonable steps to use appropriate providers and limit the information shared.
Our work may involve children and vulnerable adults, but general website forms should not be used to submit confidential case details, identity documents, medical records or sensitive beneficiary information. Such information must be handled through approved safeguarding and programme procedures. We limit public identification of beneficiaries and seek appropriate consent for stories and images.
Real project photographs and stories are used only where SDC Nepal has an appropriate basis and consent. Some decorative website visuals may be illustrative and do not depict actual beneficiaries or completed SDC Nepal projects. If you have a concern about an image or story, contact us.
The website may use essential cookies for security and functionality and limited analytics to understand site use. Third-party features such as maps, videos or social links may set their own cookies. This website does not offer an online payment facility. You can manage cookies through your browser, although some functions may not work correctly.
Please contact our team for information about current organisational and technical safeguards. No internet system is completely secure. Please do not send passwords, full banking credentials, identity documents or sensitive beneficiary records through ordinary contact forms.
We keep personal information only as long as reasonably required for the purpose collected and for applicable financial, audit, programme, safeguarding, legal or regulatory obligations. Records are then securely deleted or anonymised where practicable.
Subject to applicable Nepalese law and legitimate record-keeping obligations, you may ask us to access, correct or delete information about you, object to certain uses, or withdraw newsletter consent. We may need to verify your identity and may retain information that must legally or responsibly be kept.
Links to maps, social media and partner websites are governed by their own privacy policies. A bank or payment provider used for a separately agreed off-site arrangement also operates under its own privacy terms. SDC Nepal is not responsible for third-party privacy practices.
We may update this policy when our website, programmes or legal obligations change. The current version and date will be published here.
For privacy questions or requests:
Email: info@sdcnepal.org
Phone: +977 9807062818
Address: Biratnagar Metropolitan City–17, Morang, Koshi Province, Nepal